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Desktop Support Network Administrator (A+ PC Technician/Network+/Cisco CCNA)

Course IDCourse NameInstructorRoom NumberTime
014Desktop Support Network AdministratorS. KhanMain Computer LabTue / Thu 5:00 P.M. - 9:00 P.M

Description:  This combination course is designed for someone who is interested in Computer Repair, Help Desk Support, Computer Networking/Security Specialist, and Network Administrator. In today’s job market, having the correct combination of skills and qualifications will ensure you a competitive chance at achieving your employment goals. This course will allow the student to first concentrate on his or her CompTIA A+ PC Technician certification which will allow the student to learn installation, troubleshooting, and upgrading of PC computers. The class is focused with HANDS-ON experience by assembling/disassembling a computer and installing different windows operating systems (Windows 7/8/10, etc.). The second part of this course focuses on the CompTIA Network + Certification.  This part of the course will discuss Media & Topologies, Protocols (i.e. TCP/IP) & Standards (i.e. OSI Network Model), Network Implementation, Network Support, and Troubleshooting.  The third and fourth parts of the course will concentrate on different Networking Media and Topologies, Protocols & Standards, Network Implementation, and Network Support. Studying these four core topics will enable a student to install, configure, and troubleshoot basic networking hardware, protocols, and services. Next, the student will achieve HANDS-ON experience about Cisco hardware and Cisco’s IOS (Internetwork Operating System) by learning how to Install, Configure, and Operate LAN, WAN, and dial access services for small networks, especially dealing with the following Networking Protocols: IPv4/IPv6, EIGRP, OSPF, PPPoE, GRE, HSRP, VLANs, BGP, Metro-Ethernet, MPLS, and Access Lists. The students will also learn how to configure new graphical user interfaces such as SDM (routers) and CNA (switches).  In conclusion, a student who has achieved the A+, Network+, and CCNA (Cisco Certified Network Associate) certifications will be more competitive in the job market and will have a greater success rate in the Information Technology arena.

Course Length:  112 Hours (14 Weeks)

Contact Name:  Sunil Ajwani            

Contact Phone Number:  (734) 462-2090

Admission Requirements:  Some exposure to the Computer, but it is not necessary.

Credential Earned:  Certification

Other Credential Description: A+/Net+/CCNA Certificates of Completion

Sources of Financial Assistance Accepted:  Interest-Free Payment Plans, Michigan Work Grants (i.e. Individual Training Accounts (ITA) grants, Workforce Investment Act Grants, etc..), UAW Tap Vouchers from Ford, GM, and DaimlerChrysler, TFC Credit Corp (Low 0% financing), and NAFTA Funds.  Many of our programs may also qualify from the Veterans Affairs Department.

Program Cost:  $4,999 (includes books and materials) / Additional Exam Cost:  $0

Average Starting Wage: $23.00/hour

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